{"id":4034,"date":"2020-09-14T10:06:37","date_gmt":"2020-09-14T06:06:37","guid":{"rendered":"https:\/\/sustainablesquare.com\/?p=4034"},"modified":"2022-08-18T06:43:01","modified_gmt":"2022-08-18T06:43:01","slug":"client-satisfaction-study-based-on-net-promoter-score-survey","status":"publish","type":"post","link":"https:\/\/sustainablesquare.com\/wp.old\/client-satisfaction-study-based-on-net-promoter-score-survey\/","title":{"rendered":"Client Satisfaction Study based on Net Promoter Score Survey 2020"},"content":{"rendered":"

In the 9 years of operation, Sustainable Square advisors and consultants have delivered more than 150 projects to our clients. We came together to raise an important question being a customer-centered company. What do our customers think about the projects delivered for them in Sustainability and Social impact? Therefore, after several discussions, we decided to run a Client Satisfaction survey completely designed in house to gain the exact answers we are looking for to help us serve businesses\u2019 needs better and identify sustainability risks in an organization.<\/p>\n

Here you can read the Customer Satisfaction Study<\/a> <\/strong><\/em>full report!<\/h3>\n","protected":false},"excerpt":{"rendered":"

In the 9 years of operation, Sustainable Square advisors and consultants have delivered more than 150 projects to our clients. We came together to raise an important question being a customer-centered company. What do our customers think about the projects delivered for them in Sustainability and Social impact? Therefore, after several discussions, we decided to run a Client Satisfaction survey completely designed in […]<\/p>\n","protected":false},"author":3,"featured_media":31000,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"cybocfi_hide_featured_image":"","footnotes":""},"categories":[64],"tags":[],"yoast_head":"\nClient Satisfaction Study based on Net Promoter Score Survey 2020 - Sustainable Square<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sustainablesquare.com\/wp.old\/client-satisfaction-study-based-on-net-promoter-score-survey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client Satisfaction Study based on Net Promoter Score Survey 2020 - Sustainable Square\" \/>\n<meta property=\"og:description\" content=\"In the 9 years of operation, Sustainable Square advisors and consultants have delivered more than 150 projects to our clients. 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