Client Satisfaction Study based on Net Promoter Score Survey 2020
In the 9 years of operation, Sustainable Square advisors and consultants have delivered more than 150 projects to our clients. We came together to raise an important question being a customer-centered company. What do our customers think about the projects delivered for them in Sustainability and Social impact? Therefore, after several discussions, we decided to run a Client Satisfaction survey completely designed in house to gain the exact answers we are looking for to help us serve businesses’ needs better and identify sustainability risks in an organization.
