Client Satisfaction Survey 2022

In 2022, Sustainable Square reached a major milestone by completing 10 years of operation. Across markets and projects our vision of #RedefiningImpact has remained unchanged, influencing our approach to sustainability and management. We are proud to have reached significant relationship milestones with clients and partners who have trusted us for years and take it to be a definitive marker of the value we strive to provide to our clients.

As part of our commitment to providing the highest level of satisfaction to clients, we conduct routine feedback at the end of projects to ensure we are meeting expectations and covering the gaps that may arise from time to time.

This report covers the results and learnings of the survey and provides an overview of our efforts to address any concerns or issues raised by our clients. We will also highlight feedback and the successes we have achieved over the past year.

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About Sustainable Square: 

#ADecadeofExpertise

Headquartered in the UAE, Sustainable Square is a micro-multinational firm that focuses on ESG, sustainability, transparency & disclosure, responsible investment and social impact. With a presence in 4 offices (Dubai, Mumbai, Accra, and Nairobi) and 15 markets of operations, Sustainable Square works with leading brands across various industries and sectors, supporting them to enhance their sustainability performance, ESG integration, drive and up-scale their impact and conduct their operations in a responsible, inclusive manner.

Sustainable Square Desk

Based in the UAE, Sustainable Square stands at the forefront of global advisory firms, specialising in the strategic elevation of sustainability narratives. Through our result-driven consultancy, we provide a suite of services designed to streamline organisational sustainability, robust ESG disclosure, climate change mitigation strategies, responsible investment, and social impact.

We amplify the performance of businesses by leveraging our expertise and technology to support companies in becoming more transparent, responsible, and inclusive.

Our presence spans across 15 markets and three regions, wherein we partner with a diverse range of businesses, helping them navigate the complex world of ESG performance. We have conducted over 2,000 board capacity building sessions and work with managers and C-suite executives to craft sustainability roadmaps that help organisations thrive by creating value for all stakeholders.

A sustainability tech, climate tech pioneer, Sustainable Square offers Squarely, an innovative ESG reporting tool that automates complex processes and tasks, using technology to save time, reduce cost and enhance collaboration in meeting sustainability targets. With a proven track record, including over 300 successful projects and a 92.3% Customer Satisfaction Score, we’ve worked with over 150 clients to shape their ESG, responsible investing, climate action and social impact narratives.

We customize our offerings to align with your unique sustainability goals and to ensure that your business stands out.

If you would like to get in touch with our expert consultants to find out what Sustainable Square can do for your organisation’s sustainability goals, reporting and disclosure please write to us at info@sustainablesquare.com or call +971 4 240 8298.

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